Where can I have my impressions of my ears taken for a custom made product?

We have an extensive chain of fitting points / clinics all over Australia which makes impressions of your ears for us. Once you have ordered through our website we will send you the details of the closest one.

A qualified employee will make your impressions and sends them to us. Impressions are included in the price of the product.

Impressions are needed for ACS Pro earplugs, ER Musicians Earplugs, SleepSounds, Swimplugs, Custom Sleeves and our monitors.

If you have any questions please contact us via email: info@pacificears.com 

Will ear plugs block out all noise when I try to sleep?

No, SleepSounds will reduce sounds like snoring and traffic noise substantially but they won’t block out all noise. That is not possible with any custom made hearing protector as sound also travels through eg the bone structure of your head.
We design our sleep plugs so they are small and comfortable to wear. The sound seal is made in the canal. You can order Sleepplugs here.

Are the custom made products available in different colours?

Yes it is possible to choose a different colour for your earplugs (except for Swimplugs).

We have the following options:

  • Fire engine Red
  • Bright Blue
  • Custard Yellow
  • Black

These colour deviations cost an additional 20 dollars per colour. You can choose your colour when you order a product.

Standard our Pro series / ER Musicians Earplugs /Custom Sleeves and In-Ear Monitors come in clear.

Standard SleepSounds come in Yellow but can be made in clear at no extra cost.

Earplugs for swimming are only available in blue because the Swimfit is made of a special floating material.

Which Pro filter should I use?

The following is a good guideline but If you are unsure please feel free to contact us for advice: info@pacificears.com
Pro10 – For Acoustic musicians and small ensembles. For light protection in everyday environments
Pro15 – Orchestral musicians, dentists
Pro17 –  Most versatile, DJs, Vocalists, sound engineers, gig-goers
Pro20 – Extra High High-frequency section, ideal for certain drummers and for motorsport.
Pro26 – For venue staff and people exposed to high levels of noise for long periods of time. Good for industrial use.
Pro27 – Best suited for industrial use, motorcyclists and motorsport. The thinner sound tube on the mould to help reduce wind noise under a helmet.
Pro31 – For Industrial noise reduction when speech is also important.

Can I change my filters if I find that they are attenuating too much or too little?

Yes that is possible and free of charge in the first month after purchase as long as the filters are still in new condition. The Pro 10, 15, 17, 20 and 26 can be interchanged. So can the Pro31 and Pro27. It is not possible to change the Pro27 or 31 to a lower attenuation filter than Pro27 because the mould is shaped differently.  If you have purchased any of the ER series it is possible to change the filters within that series as well. The ER9/15/25 are interchangeable. Please contact us for the details.