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Ordering Custom Earplugs

Ordering your custom-made earplugs from Pacific Ears is easier than ever! Follow these 4 simple steps to get started:

1. Order in Our Webshop: Place your order online in our webshop.

2. Impression Appointment: We will contact you with the details of a fitting point so you can arrange a convenient appointment to have your impressions made. We have over 350+ impression points for your convenience!

3. Impressions Taken: The clinician will take your impressions*. This is typically included in the price on our website. The impressions taken are sent to our lab.

* Are Ear Impressions Included?  Yes! In most locations, the cost of ear impressions is included in the product price. In some areas, a small surcharge may apply. We have a wide network of fitting points and clinics across Australia. After placing your order, we’ll provide the details of the nearest clinic for your convenience.

4. Product Delivery: Your custom earplugs will be expertly crafted and delivered to you within 1–2 weeks.

Impressions on File
Your ear impressions are kept on file for 3 years. Reorders usually don’t need new impressions, and returning customers can request a discount code before ordering.

Ordering Universal Products

Simply click to add the item to your cart, choose a payment method, and complete your purchase.

• In stock? We’ll ship it within 1-3 days.
• Out of stock? It may take 1-2 weeks to arrive.

Need assistance? Contact Pacific Ears for personalised support!