Great customer service, great product. Only drawback is very expensive shipping for one tiny replacement filter!!!!
Thank you Rachel, Great to hear you like our product, as our filters are quite valuable we prefer to send them as a parcel instead of a normal envelope.
We do combine shipment so if you like to order more products at once we can combine it for you and make it more affordable.
Warm Regards
Team Pacific Ears
Brilliant product! Wish I’d started using them years earlier. Great customer service too
You are too Kind Travis, It was great communicating with you. Happy that you like these so much. We do keep your impressions on file for 3 years so if you like another set, let us know.
Have a lovely day.
Kind regards
Team Pacific Ears
Comfortable and effective.
Thank you June, that is a very accurate description. Good to hear you are happy with these high fidelity earplugs.
Kind regards
Team Pacific Ears
I've had a set of custom earplugs for ~10 years, primarily for on the motorcycle. Those finally wore out and I thought it was time to try some more sophisticated earplugs with frequency-dependent filters rather than simple plugs. These are excellent. They required an adjustment to insert into my ears as they're smaller on the outside than my last pair of plugs so there's less to hold on to. I found the cream helped for the first couple of times to make it more comfortable while the plugs were brand new and quite sticky. Now I find them fast to fit and they are much more snug than my old plugs and aren't dislodged so easily when the helmet goes on. The noise profile took a long ride to get used to - I often manage my speed by engine note and it was different being able to hear the lower frequencies. Occasionally I thought something was wrong because my bike sounded different! Noise damping from wind at >100km/hr is definitely improved vs my old plugs too. All up, while the fitting process is a bit of a hassle, I think it's well worth the effort and the cost
Hi there!
Thank you so much for taking the time to leave such a detailed and helpful review for our PACS Pro27 Earplugs. We are very happy to hear that they have been a great fit for your needs, and that you have noticed a significant improvement in noise reduction and overall comfort while riding your motorcycle.
We try to streamline the fitting process as much as possible and we have over 400 clinics so you should not need to travel far. Perfect impressions are the best start for a perfect hearing protector.
Ride safe and happy motoring!
Warm regards,
Team Pacific Ears
Working in a very noisy factory and wearing ear plug 8-12 hrs per day 6 days a week, I was struggling to hear radio calls and conversations. The investment in custom molded Pro Communicator Heavy Duty ear pieces is the best investment made. Being custom molded they are easy to wear all day with out causing pain like the regular one size fits all types. They plug straight into the radio hand piece so calls are easy to hear and understand no matter where you are.
Thank you James for your details review. That is great to hear.
The Pro Communicator HD does exactly that and it is sturdier for those high demanding environments.
Have a great day.
Warm Regards
Team Pacific Ears