How to buy

It is very easy to buy our products. Simply order them online through our webshop. If you have any questions about which product is most suitable for you please email us: info@pacificears.com.au or use our product selector to find the right product for you. For general questions we can also refer you to our FAQ-page with questions and answers regarding hearing protection.

Ready fit hearing protection

Universal fit products, earphones or ready fit hearing protection, will be sent you to as soon as possible (depending on stock levels).

Custom made hearing protection

For customized hearing protection products we will contact you with the details of a fitting point within two working days of receiving the order.
We have numerous fitting points all over Australia, so there is always one close by.
The fitting point will take impressions of your ears and send them to us. This appointment usually takes about 15 minutes.
The costs for the appointment and impressions are included in the product price.
Once we receive the impressions our turnaround time is about 10-15 working days.
When your custom made product is finished we will send it to your shipping address and email you the shipping information.

Your ear-impressions on hand

We scan your ear impressions and an electronic copy will remain good to use for two years, so if you want anything else from our custom product range you can order directly with us – no need for another set of ear impressions! We will even give you a discount.

If you are an audiologist and would like to sell our products, please email info@pacificears.com.au for information, a price list and order form.